ErinoakKids Center for Treatment and Development

Receptionist

Corporate Services - Brampton, ON, Canada - Part Time

Permanent Part Time  
Brampton Site
30 hours/week
(Monday to Thursday – 12:30pm to 7:30pm, Fridays- 1:00pm to 5:00pm)
Work Arrangement: On Site
Replacement Position
Compensation Range: $24.46 – $28.59/hour

Position Summary:
ErinoakKids is currently seeking an enthusiastic individual to fill the role of Receptionist at our Brampton site. Reporting to Supervisor, Family Experience, the Receptionist acts as a first point of contact for our clients and your personality, attitude, and organizational and problem-solving skills influence a client’s impression and experience of the organization.

The successful candidate will provide a positive image of ErinoakKids and will participate as an active member of the site in meeting overall goals and objectives. The Receptionist’s front-line duties and related administrative functions ensure client and staff needs are supported and that the client’s overall experience with the organization is positive.

Key Responsibilities:
  • Responds to client and general inquiries in person and by telephone, and directs client concerns appropriately following organizational policy;
  • Enters, attends, and edits client appointments in Meditech, as required;
  • Accountable for appointment outcomes and data integrity related to appointments;
  • Ensure client confidentiality at all times;
  • Responsible for overall incoming/outgoing mail for the site;
  • Maintains a safe, clean, and organized reception area;
  • Acts as a main point of contact during emergency codes and procedures and supports any emergency procedures as per organizational policy.
  • Must be available to work Monday through Thursday,12:30 -7:30 pm and Friday, 1:00 pm-5:00pm

Qualifications:
  • Minimum two (2) years of experience in a similar role;
  • A college diploma in a related field is an asset;
  • Proficient knowledge of office equipment (postage meter machines, fax machines, photocopiers and multi-line telephone systems);
  • Excellent interpersonal and communication skills;
  • High attention to detail with the ability to work independently and collaborate effectively with others;
  • Ability to problem-solve effectively to meet the requests and needs of clients and staff;
  • Ability to resolve issues in a timely manner using good judgment;
  • Demonstrated proficiency with MS Office products;
  • Working knowledge of Meditech information systems is an asset;
  • Bilingualism in French and English is an asset.

Attn: Internal Staff: 
Internal Application Deadline: July 28, 2026

Staff actively working in these roles may be prioritized based on your circumstances: 

  • Expression of Interest (EOI): Employees currently in this position who wish to be considered for a transfer (including a change in stream, site, or employment status) should select “Paste Resume” and clearly outline your requested change in the text box provided. 

  • Position Change: Employees applying for change in position or a promotion, please submit a cover letter and resume. 

    We’re committed to creating an accessible and inclusive candidate experience. If you need an accommodation at any point in the hiring process, please reach out to our People & Culture team when someone contacts you and we’ll be happy to support you. 

 
Join us on our mission to make a difference and impact on the lives of children and youth with disabilities. Apply today to join the ErinoakKids team! 
 
    
@Erinoakkids  
The successful candidate will be required to complete a vulnerable sector search. 
Please note that all prospective ErinoakKids employees are subject to mandatory immunization requirements, as a condition of obtaining and maintaining employment. 

Apply: Receptionist
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1. Are you a current ErinoakKids employee?*
2. Are you legally entitled to work in Canada?*
3. If you are legally entitled to work in Canada, are you able to offer proof of this legal entitlement if an offer is made?*
4. Are there any restrictions or conditions on your legal entitlement to work in Canada? If so, please list those restrictions or conditions.*
Restrictions or conditions for legal entitlement:
5. Have you ever been convicted of a criminal offence for which a pardon has not been granted? (Note: A criminal record will not necessarily restrict you from employment):*
6. I am aware that I must comply prior to my start date with mandatory immunization requirements in order to work at ErinoakKids – Including:

a. One or Two, 2 step TB skin test, if the answer is “yes” to any TB screening questions
b. Evidence of immunity for Measles, Mumps and Rubella (MMR)
c. Varicella (chicken pox)
d. Polio
e. Evidence of immunity to Hepatitis B (recommended)
f. Diphtheria, Tetanus, Pertussis (within last 10 years)*
7. Are you currently registered with an official regulatory college relevant to the position for which you are applying? I understand that, if offered employment and if my profession requires formal registration, I will be responsible for providing all documentation necessary to verify that I am registered and in good standing.*
8. If you are a member of a registered profession, has you licence/registration/certificate ever been revoked/reduced/restricted/limited and/or suspended?*
9. I understand that during the final stages of the selection process, I will be asked to provide at least two supervisor employment references.*
10. We’re committed to creating an accessible and inclusive candidate experience. Please confirm if you need an accommodation at any point in the hiring process and our People & Culture team will be happy to support you.*
11. The information I have provided in this application is accurate and true to the best of my knowledge. Any misrepresentation or omission of information by me will be deemed sufficient cause to discontinue with the consideration of my application (which may include withdrawing any potential offers of employment or termination of employment).*
12. For Internals Only: If you currently hold this position and are seeking a transfer in stream, site or employment status, please submit a response using the “Paste Resume” feature above indicating your interest. If you are applying for change in position or a promotion, please submit a Resume and Cover Letter using the features above.
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