About ErinoakKids

ErinoakKids is Ontario’s largest children’s treatment centre – serving children and youth with disabilities and their families each year. ErinoakKids provides a broad range of medical, therapeutic and support services to children and youth with physical and developmental disabilities, autism, communication disorders and children who are deaf or blind.

Why Join ErinoakKids:

Competitive salary, vacation and benefit plan which includes Health and Dental options
Healthcare of Ontario Pension Plan (HOOPP)
Travel reimbursement across various sites
Referral program that rewards you for bringing in top talent
Wellness Programs - Employee Assistance Program / People Connect
Commitment to growing and developing your career through ongoing training and mentorship

Commitment to Diversity, Equity, Inclusion and Accessibility:

ErinoakKids is committed to cultivating a culture of diversity, equity and inclusion (DEI). Through our hiring practices, we strive to build a workforce that is reflective of the diverse client population and communities we serve. We embrace and appreciate the unique differences, life experiences, knowledge, talent, capabilities and perspectives that our employees bring to their work and that contributes to our culture, reputation and achievements. Our differences unite and inspire us to work together to support our mission to help children and youth with physical, developmental and communication disabilities achieve optimal levels of independence, learning, health and well-being.

ErinoakKids is an equal opportunity employer, dedicated to providing an inclusive and barrier free experience to applicants’ with accessibility needs. Requests for accommodation can be made at any stage during the recruitment process. Applicants who require accommodations for disabilities or other specific grounds need to make their needs known in advance to Human Resources.

Join us on our mission to make a difference and impact on the lives of children and youth with disabilities. Apply today to join the ErinoakKids team!

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As part of the written offer of employment, all candidates will be required to provide a recent vulnerable sector search, executed within the past 90 days of your start date and are subject to mandatory immunization requirements, as a condition of obtaining and maintaining employment. We encourage you to start this process as soon as possible, since it can take up to a few weeks to obtain. Please note this does not guarantee an offer of employment.

Health Information Management Coordinator

Brampton, ON, Canada

Full Time

Health Records

Experienced

Permanent Full-Time
Brampton Site
37.5 hours/week
Work Arrangement: 2 days on site, 3 days remote
Replacement Position
Compensation Range: $29.14 - $34.05/hour

Position Summary:
ErinoakKids is looking for an organized and motivated individual to join our Health Records team. The Health Information Management Coordinator plays a vital role in maintaining the integrity, confidentiality and accessibility of patient health information in accordance with both internal policies and procedures, and legislative requirements. The position is responsible for the daily management of the patient record including Release of Information, scanning, chart audits and enrollment to the ErinoakKids Connect Portal. This position supports the organization’s commitment to family-centered care for the children and families we serve.

Key Responsibilities:

Process Release of Information requests, including client access requests and disclosures to authorized third parties (e.g., school boards, lawyers, insurance providers, and healthcare partners);
Scan, index, and upload clinical documentation into the client Electronic Health Record (EHR) and maintain paper-based records as required;
Retrieve, prepare, and organize records for scanning in accordance with established procedures;
Investigate and follow up on incomplete or misidentified reports or information;
Maintain the integrity, accuracy, and confidentiality of client health records by adhering to organizational policies, procedures, and legislation;
Perform data entry, validation and coding in accordance with departmental standards and established workflows;
Manage discharged, inactive, archived and surplus client records in compliance with retention schedules;
Process portal requests and enrollments, ensuring timely access to health information;
Provide guidance and support to staff across the organization regarding health records processes, documentation standards, and records management best practices;
Participate in quality assurance activities and contribute to the continuous improvement of health records processes and services

Qualifications:

Graduate of a recognized Health Information Management (HIM) program with a minimum of two (2) years experience in a health care environment
Active member in good standing with the Canadian Health Information Management Association (CHIMA)
Knowledge of the Personal Health Information Protection Act (PHIPA), health information privacy principles, and confidentiality requirements
Experience working with Electronic Health Records (EHR’s); experience with MEDITECH Expanse is considered an asset
Demonstrated proficiency in data entry and electronic documentation with a high degree of accuracy
Proficient in the use of computer applications including MS Office Suite, Outlook, Microsoft Teams, and healthcare information systems and web-based applications
Excellent verbal and written communication skills
Strong interpersonal, organizational, critical thinking and problem-solving abilities
Demonstrated ability to work independently and effectively with minimal supervision
Strong customer service skills with the ability to respond professionally to internal and external stakeholders
Working knowledge of medical terminology
Bilingualism (English and French) is considered an asset
Flexibility to work until 6:00 p.m., as required

Internal Deadline: August 4th, 2026
Attn: Internal Staff

Staff actively working in these roles may be prioritized based on your circumstances:

Expression of Interest (EOI): Employees currently in this position who wish to be considered for a transfer (including a change in stream, site, or employment status) should select “Paste Resume” and clearly outline your requested change in the text box provided.

Position Change: Employees applying for change in position or a promotion, please submit a cover letter and resume.

We’re committed to creating an accessible and inclusive candidate experience. If you need an accommodation at any point in the hiring process, please reach out to our People & Culture team when someone contacts you and we’ll be happy to support you.

Join us on our mission to make a difference and impact on the lives of children and youth with disabilities. Apply today to join the ErinoakKids team!

   
@Erinoakkids 
The successful candidate will be required to complete a vulnerable sector search.
Please note that all prospective ErinoakKids employees are subject to mandatory immunization requirements, as a condition of obtaining and maintaining employment.

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1. Are you a current ErinoakKids employee?*

2. Are you legally entitled to work in Canada?*

3. If you are legally entitled to work in Canada, are you able to offer proof of this legal entitlement if an offer is made?*

4. Are there any restrictions or conditions on your legal entitlement to work in Canada? If so, please list those restrictions or conditions.*

5. Do you have a Health Information Management Diploma?*

6. Are you CHIMA certified?*

Restrictions or conditions for legal entitlement:

7. Have you ever been convicted of a criminal offence for which a pardon has not been granted? (Note: A criminal record will not necessarily restrict you from employment):*

8. I am aware that I must comply prior to my start date with mandatory immunization requirements in order to work at ErinoakKids – Including:

a. One or Two, 2 step TB skin test, if the answer is “yes” to any TB screening questions
b. Evidence of immunity for Measles, Mumps and Rubella (MMR)
c. Varicella (chicken pox)
d. Polio
e. Evidence of immunity to Hepatitis B (recommended)
f. Diphtheria, Tetanus, Pertussis (within last 10 years)*

9. Are you currently registered with an official regulatory college relevant to the position for which you are applying? I understand that, if offered employment and if my profession requires formal registration, I will be responsible for providing all documentation necessary to verify that I am registered and in good standing.*

10. If you are a member of a registered profession, has you licence/registration/certificate ever been revoked/reduced/restricted/limited and/or suspended?*

11. I understand that during the final stages of the selection process, I will be asked to provide at least two supervisor employment references.*

12. We’re committed to creating an accessible and inclusive candidate experience. Please confirm if you need an accommodation at any point in the hiring process and our People & Culture team will be happy to support you.*

13. The information I have provided in this application is accurate and true to the best of my knowledge. Any misrepresentation or omission of information by me will be deemed sufficient cause to discontinue with the consideration of my application (which may include withdrawing any potential offers of employment or termination of employment).*

14. For Internals Only: If you currently hold this position and are seeking a transfer in stream, site or employment status, please submit a response using the “Paste Resume” feature above indicating your interest. If you are applying for change in position or a promotion, please submit a Resume and Cover Letter using the features above.

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