About ErinoakKids

ErinoakKids is Ontario’s largest children’s treatment centre – serving children and youth with disabilities and their families each year. ErinoakKids provides a broad range of medical, therapeutic and support services to children and youth with physical and developmental disabilities, autism, communication disorders and children who are deaf or blind.

Why Join ErinoakKids:

Competitive salary, vacation and benefit plan which includes Health and Dental options
Healthcare of Ontario Pension Plan (HOOPP)
Travel reimbursement across various sites
Referral program that rewards you for bringing in top talent
Wellness Programs - Employee Assistance Program / People Connect
Commitment to growing and developing your career through ongoing training and mentorship

Commitment to Diversity, Equity, Inclusion and Accessibility:

ErinoakKids is committed to cultivating a culture of diversity, equity and inclusion (DEI). Through our hiring practices, we strive to build a workforce that is reflective of the diverse client population and communities we serve. We embrace and appreciate the unique differences, life experiences, knowledge, talent, capabilities and perspectives that our employees bring to their work and that contributes to our culture, reputation and achievements. Our differences unite and inspire us to work together to support our mission to help children and youth with physical, developmental and communication disabilities achieve optimal levels of independence, learning, health and well-being.

ErinoakKids is an equal opportunity employer, dedicated to providing an inclusive and barrier free experience to applicants’ with accessibility needs. Requests for accommodation can be made at any stage during the recruitment process. Applicants who require accommodations for disabilities or other specific grounds need to make their needs known in advance to Human Resources.

Join us on our mission to make a difference and impact on the lives of children and youth with disabilities. Apply today to join the ErinoakKids team!

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As part of the written offer of employment, all candidates will be required to provide a recent vulnerable sector search, executed within the past 6 months of your start date. We encourage you to start this process as soon as possible, since it can take up to a few weeks to obtain. Please note this does not guarantee an offer of employment.

Receptionist - Casual

Mississauga, ON, Canada

Temporary

Corporate Services

Entry Level

Casual Position
Tuesdays & Wednesdays 4:00pm - 7:30pm & Saturdays 8:00am - 4:15pm
Work Arrangement: On-site
Mississauga Site
Replacement Position
Compensation: $23.86 - $27.89/ hour

Position Summary:
ErinoakKids is currently seeking an enthusiastic individual to fill the role of Receptionist at our Mississauga site. Reporting to the Site Supervisor, the Receptionist acts as a first point of contact for our clients and your personality, attitude, and organizational and problem-solving skills influence a client’s impression and experience of the organization.

The successful candidate will provide a positive image of ErinoakKids and will participate as an active member of the site in meeting overall goals and objectives. The Receptionist’s front-line duties and related administrative functions ensure client and staff needs are supported and that the client’s overall experience with the organization is positive.

Key Responsibilities:

Responds to client and general inquiries in person and by telephone, and directs client concerns appropriately following organizational policy;
Enters, attends, and edits client appointments in Meditech, as required;
Accountable for appointment outcomes and data integrity related to appointments;
Ensure client confidentiality at all times;
Responsible for overall incoming/outgoing mail for the site;
Maintains a safe, clean, and organized reception area;
Acts as a main point of contact during emergency codes and procedures and supports any emergency procedures as per organizational policy.

Qualifications:

Minimum 2 years of experience in a similar role;
A college diploma in a related field is an asset;
Proficient knowledge of office equipment (postage meter machines, fax machines, photocopiers and multi-line telephone systems);
Excellent interpersonal and communication skills;
High attention to detail with the ability to work independently and collaborate effectively with others;
Able to problem-solve effectively to meet the requests and needs of clients and staff;
Able to resolve issues in a timely manner using good judgment;
Demonstrated proficiency with MS Office products;
Working knowledge of Meditech information systems is an asset;
Bilingualism in French and English is an asset.

Internal Deadline: August 29, 2025

Attn: Internal Staff
Staff actively working in these roles may be prioritized. Please submit an application based on your circumstances. If you currently hold this position and are seeking a transfer in stream, site or employment status, please submit an email indicating your interest. If you are applying for change in position or a promotion, please submit a cover letter and resume.
 
Join us on our mission to make a difference and impact on the lives of children and youth with disabilities. Apply today to join the ErinoakKids team!

    
@Erinoakkids 
The successful candidate will be required to complete a vulnerable sector search.
Please note that all prospective ErinoakKids employees are subject to mandatory immunization requirements, as a condition of obtaining and maintaining employment.